FAQs
Do I need a WiFi setup?
You will need a WiFi connection to use JuiceBox’s smart charging features, such as power monitoring, scheduling, and reminders. In areas without a reliable WiFI connection, you can use a JuiceRouter to provide reliable LTE-to-WiFi connectivity for up to 16 stations within a 150’ radius. In the absence of WiFi, your JuiceBox will act as a standard charging unit, and any schedules or limits you set when connected to WiFi will remain, even if the JuiceBox is no longer connected to WiFi. We highly recommend connecting your JuiceBox to WiFi, but your car will be charged even if you cannot connect.
What electric vehicle models is this unit compatible with? Can JuiceBox charge Teslas?
JuiceBox supports the J1772 connector standards used by all major EV manufacturers for Level 2 EV charging stations in North America and can therefore charge any EV on the market. Tesla drivers can charge with a JuiceBox via an adapter commonly owned and used by Tesla drivers.
How can I save money with JuiceBox commercial stations?
With the JuiceNet smart charging platform, you can use the load balancing feature to cap your overall electricity consumption and control demand charges to reduce your energy bills. And, by controlling your load through software, you can expand your EV charging operations without expensive infrastructure upgrades.
What is smart charging?
A smart charging station is a station that is connected to the Internet and can respond to grid signals. Smart charging allows businesses to optimize charging sessions and participate in utility programs to save electricity and reduce electric bills.
Why are JuiceBox commercial charging stations so much more affordable than other commercial stations?
Our mission is to support the rapid decarbonization of the transportation system, so we design our products with performance and value in mind. Our JuiceBox commercial charging stations are constructed to be durable and powerful. They offer the same (or greater) functionality for less than a fraction of the cost of leading competitors, and they come with a three-year product warranty and a 30-day satisfaction guarantee.
What are the benefits of offering EV charging to my tenants, employees and customers?
By offering EV charging, you can establish your business as a forward-looking and sustainable leader. This can help attract high-value tenants, retain key employees, and increase customer spend. It also allows you to future-proof your property as both regulations and market demand converge to make EV charging a necessary amenity at commercial properties.
How do I take advantage of local EV charging incentives?
You can use our
rebate eligibility checker to search our database of local incentives and rebates available for electric vehicle supply equipment in your area. If you are eligible for a rebate, you will likely need to file appropriate materials with the utility or local organization providing the rebate after purchase. Our chargers are also available for instant rebates in certain areas, so please make sure to check your eligibility and to follow up with your energy provider.
Contact our EV experts to find and leverage all available incentives in your area.
Is JuiceBox safety certified?
Yes, JuiceBox is UL and cUL Listed, which means it adheres to the highest safety standards for electric vehicle supply equipment.
What power levels do JuiceBox commercial charging stations offer?
For commercial use, JuiceBox offers three power levels— the JuiceBox Pro 32 for the lowest power needs, the JuiceBox Pro 40, our most popular model, and the JuiceBox Pro 48 for even higher-powered charging.
What is your return/refund policy? Is there a warranty?
If you are not 100% satisfied with your purchase, you can return the product for a refund within 30 days of your purchase. Learn more about our satisfaction guarantee
return and refund policy.
We also offer a 3-year limited warranty on commercial charging stations. Please note that this warranty is only valid for use under normal commercial operating conditions. Using a commercial box outside of normal commercial operating conditions voids the commercial warranty.
Read more about our warranty.
What are the installation costs for commercial EV charging stations?
The installation costs for a commercial station can vary greatly depending on electrical needs, distance to the circuit panel and how the station is mounted. The cost can range between $1,000 to $10,000 per station installed. Many installation incentives are available from utilities, states and cities. See what
incentives are available in your area and
contact our commercial team to save on your EV deployment.
What is the difference between a commercial and a residential charging station?
Commercial charging stations offer all the convenience and universal compatibility of JuiceBox home charging stations, but also come with the features needed to manage multiple users in commercial settings.
Will JuiceBox commercial stations work in rain and snow?
Yes, JuiceBox commercial stations are ruggedized for indoor and outdoor installation, even in extreme weather conditions. All JuiceBox commercial stations meet NEMA 4X standards for durability.